Shipping policy

Shipping Policy

Last Updated: September 17, 2026

Thank you for shopping with Sexivo. We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

During sales, holidays, product launches, or periods of high order volume, processing may take slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on your location, shipping method, customs processing, and other factors outside our control.

Typical delivery times:

  • Domestic orders: 5–10 business days

  • International orders: 7–15 business days

These are estimates and are not guaranteed delivery dates.

Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Shipping Delays

Sexivo is not responsible for delays caused by customs, incorrect addresses, carrier delays, weather, holidays, or other circumstances outside our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout.

If you notice an incorrect address after placing an order, contact us as soon as possible at support@sexivo.shop. We will try to assist, but changes cannot be guaranteed after an order has entered processing or shipping.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Sexivo is not responsible for packages that are subsequently lost or stolen.

Contact

For shipping questions, please contact:

Email: support@sexivo.shop