Privacy policy
Privacy Policy
Last Updated: September 17, 2026
ELDR respects your privacy and is committed to protecting the information you provide when using our website and purchasing our products.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
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Name
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Email address
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Billing and shipping address
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Phone number
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Order information
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Payment-related information
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Device and browser information
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Website usage information
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Information you provide when contacting customer support
Payment information may be processed by third-party payment providers. We generally do not directly store complete payment card details.
How We Use Information
We may use your information to:
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Process and fulfill orders
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Provide customer support
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Send order and shipping updates
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Process payments and refunds
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Improve our website and services
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Prevent fraud and unauthorized activity
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Maintain website security
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Comply with applicable legal requirements
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Send promotional communications where permitted
Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and support relevant marketing activities.
You may be able to control cookies through your browser settings.
Third-Party Services
We may work with third-party providers for services such as payment processing, shipping, analytics, website hosting, customer support, and marketing.
These providers may process information as necessary to provide their services.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, or restriction of certain processing.
To make a privacy-related request, contact:
Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
For privacy questions:
Email: support@eldr.shop